Trailhead Ambassador FAQs

Where will I be working?

The program will take place at multiple different trailheads  accessible along Interstate-90, from Issaquah to North Bend. This may include: Chirico Trail (Poo-Poo Point), Twin Falls, and Mt. Si. Locations are all dependent on public health guidelines.

What is the time commitment?

Volunteers are required to commit to three shifts throughout the summer (May-September). Shifts are half days (5 hours), on Saturdays and Sundays.

Is transportation available?

Volunteers are required to provide their own transportation to and from trailheads. If you elect to be an Equipment Lead, you will also need to be able to transport gear (canopy, folding table, and plastic tub) from a designated pick up location to the trailhead.

Can I bring my dog?

No, unfortunately, though we love dogs!

Can I bring my child?

You can bring your child, though they cannot count service hours and will not technically be an Ambassador. Children must be supervised by a guardian at all times.

Can I bring a friend?

Your friends are welcome to visit you at the trailhead, but only trained Trailhead Ambassador Volunteers may give information to the public.

Are there age restrictions?

Volunteers are required to be 18 years or older.

Will I be supervised?

We expect our volunteers to be able to work at trailheads without direct supervision. Volunteers will be working in pairs, so you will never be alone at a trailhead. Additionally, Trailhead Ambassador program staff will be available via phone and able to come to the trailhead to assist you should the need arise.

Do I have to have hiked these trails to be an Ambassador?

A general familiarity with hiking trails accessed along Interstate-90 from Issaquah to North Bend, will be a helpful tool for you to have. However, it is not a requirement to become a volunteer. We will provide resources about all of the trails where we will be working so that you can become familiar with them before your shift.

Will training be provided?

Each volunteer will need to complete the online training course to become a Trailhead Ambassador. This is designed to be a self-paced training, with check in quizzes and discussion topics throughout. Topics we cover will include general program logistics, as well as education about the principles of Leave No Trace, information about our target trailheads, and other helpful tools.

Will I be exposed to the elements while I volunteer?

We will provide a canopy for you to set up so that you can have cover from rain and sun. If the weather forecast calls for extreme weather (snow, lightning, high winds, etc.), we will make the call to cancel your shift. Should this occur, we will notify you by noon the day before your scheduled shift.

What if I need to cancel a shift?

We understand that life happens and that you may not be able to make it to your scheduled shift. If you need to cancel, please contact one of our Trailhead Ambassador facilitator via phone or email as soon as you are able. Contact information will be provided in your Volunteer Handbook, which you will receive through your online training.

Do I have to report unsafe behavior/give tickets?

Trailhead Ambassadors are NOT law enforcement! Volunteer will not be giving tickets or reprimanding users for inappropriate trail etiquette. You are a friendly, welcoming source of information for trail users. If you witness inappropriate or illegal behavior, we will provide the appropriate process of contacting the land manager who oversees the area. In an emergency, always call 911 first!

What qualifications do I need to become an ambassador?

Qualities we are looking for in our Trailhead Ambassador Volunteers:

  • Friendly, professional, outgoing individual
  • Enjoys informing and helping others
  • Has knowledge of I-90 trails
  • Access to a vehicle to carry program equipment

How long does the program run?

The Trailhead Ambassador Program runs from mid-May through September, on Saturdays and Sundays.

Email volunteer@mtsgreenway.org with any questions